SEO report of customerservicechamps.com

Customer Service Champs — Everything You Need to Become a ...

customerservicechamps.com/

Everything You Need to Become a Customer Service Champion!


 Tasks

  • Avoid using deprecated HTML tags.

 SEO

URL

Domain : customerservicechamps.com/

Character length : 26

Title
Customer Service Champs — Everything You Need to Become a Customer Service Champion!
Description
Everything You Need to Become a Customer Service Champion!
Keywords (meta keywords)
Good! The website does not use “meta keywords”.
Open Graph Protocol

Error! The website does not use the OG (Open Graph) protocol.

Dublin Core
Dublin Core is not used
Underscores in the URLs
Good! No underscore (_) found in the URLs.
Search engine friendly URLs
Good! The website uses SEO friendly URLs.
Checking the robots.txt file
There is robots.txt file.
https://customerservicechamps.com/robots.txt
User-agentDisallowed for the search engines
*
  • /wp-admin/


 Social

Social Engagement

No info found.

 Content

Doctype
HTML 5
Encoding
Perfect! The character encoding is set: UTF-8.
Language
We have found the language localisation: ”en”.
Title
Customer Service Champs — Everything You Need to Become a Customer Service Champion!

Character length : 90

Improve! The website address (title) should be between 10 and 70 characters in length.
Text / HTML ratio
Ratio : 16%

Acceptable! The text / code ratio is between 15 and 25 percent.
Headings
H1H2H3H4H5H6
140000
Heading structure in the source code
  • <H1> 
  • <H2> A Complaint is a Gift: Don’t Waste the Opportunity
  • <H2> Six Secrets of Superb Customer Service
  • <H2> How to Give Quality Service through Customer Surveys
  • <H2> Welcome to Customer Service Champs!
Word cloud
  • customer19
  • service16
  • customers5
  • how4
  • surveys4
  • help3
  • complaint3
  • opportunity3
  • give3
  • free3
  • champs3
  • consumer3
  • superb2
  • profitability2
  • product2
  • waste2
  • don’t2
  • complaints2
  • important2
  • champion2
  • become2
  • quality2
  • satisfaction2
  • resources2
  • gift2
  • secrets2
Keyword matrix
wordtitledescriptionsheading
customer
service
customers
how
surveys
help
Two Word cloud
  • customer service5
  • don’t waste2
  • service champs2
  • give quality2
  • help you2
  • quality service2
Three Word cloud
  • don’t waste the opportunity2
  • customer service champs2
404 Page
The website has a 404 error page.
Flash content
Good! The website does not have any flash contents.
Frame
Good! The website does not use iFrame solutions.
Images
We found 4 images on this web page.

Good! Every image has an alternative text attributes set on this website.

 Readability

Flesch–Kincaid Grade Level
8.00
Flesch Reading Ease
48.60
Coleman Liau Index
12.00
Automated Readability Index (ARI)
7.00
Dale–Chall Readability
5.50
SMOG Index
10.30
Spache Readibility
5.00
Number of letters
2074
Number of words
385
Number of sentences
63
Average words per sentences
6
Number of syllables
692
Syllables in words
703
Average syllables in words
1.80
Number of words in first three syllables
95
Percentage of word / syllables
24.68
Words not in Dale-Chall easy-word list
127
Words not in Spache easy-word list
115

 Technologies

Deprecated HTML elements
Good! No deprecated HTML tags are detected.
Redirection (www / not www)
Good! The web address is accessible in only one version. The www version is redirected to the version without www.
Deprecated HTML elements
Good! No deprecated HTML tags are detected.
Printability
Suggestion! Unfortunately, no printer-friendly CSS found.
Meta Tag (viewport tag, mobile devices)
Error! The meta tag named viewport is missing.

 Speed test

Server response time
The server response time is fast enough.
Table layout
Good! No nested tables found.
Render blocking resources
Good! No render blocking elements found!

 Speed test – Javascript

Javascript
Good! Just a few javascript files are detected on the website.
  • http://customerservicechamps.com/wp-includes/js/wp-embed.min.js?ver=4.7.5
File size of all javascript files combined
0.00
Javascript minifying
Great! The Javascript files are minified.

 Speed test – CSS

CSS
Good! Just a few CSS files are used on this website.
  • http://customerservicechamps.com/wp-content/thesis/skins/classic-r/css.css
File size of all css files combined
0.00
CSS minifying
Great! The CSS elements are minified.

 Speed test – Compression

Uncompressed size of the of the HTML
0.00
Gzip compression
Your site uses compression.

 Speed test – Browser cache

Browser cache
The browser cache is set correctly for all elements.

 Speed test – Images

File size of all images combined
0.00
Image optimisation
All images are optimized.

 Website security

IP
192.185.35.56
External hidden links
Good! No hidden external links found
Looking for eval()
Good! No eval(bas64_decode()) scripts are found
Checking for XSS vulnerability
No XSS vulnerability found
Email encryption
Good! We have not found any unencrypted email addresses.

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 Icons

Favicon
Good! The website uses favicon.

 Typos

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